This is the part most privacy policies are vague about, so here it is exactly.
This website has no database. There is no enquiry table, no admin panel and no stored copy of anything you type. What you enter into the form stays in your own browser until you choose to send it. The form then gives you two ways to send it, and the choice is yours.
Send by email. Your enquiry goes from your browser to the server that hosts this website. A short program on that server turns it into a single email addressed to ceo@targetc.in, the mailbox of our founder, Dr Revathi Sivakumar, and hands it to the server's mail system for delivery. The program does not save your enquiry, keep a copy of it, or write it to any file or database. The mail system holds the message only until it has been delivered. After that, the copy in that mailbox is the only one.
That mailbox is provided by Google, through Google Workspace. Google therefore stores the email on our behalf, as it does every email we send and receive. See Who can see it below.
The page confirms your enquiry as sent only once the server's mail system has accepted it for delivery. If it cannot be accepted, the page tells you straight away that it was not sent and gives you our phone number and WhatsApp instead.
Send on WhatsApp. This assembles what you typed into a message addressed to Target C's own WhatsApp number and opens WhatsApp. Nothing has been sent yet at that moment. You can read it, change it, or close it without sending. It reaches us only when you press send in WhatsApp yourself. This option needs JavaScript. If JavaScript is switched off in your browser, the button is not shown, and sending by email still works.
Two honest qualifications:
- WhatsApp applies end-to-end encryption to the message while it travels. That is WhatsApp's protection rather than ours, and we do not claim anything beyond it. Meta, which operates WhatsApp, handles the delivery and the associated records under its own privacy policy, not this one.
- Email is not encrypted end to end. Treat an email the way you would treat a letter. If a matter is sensitive enough that this concerns you, call us instead and say nothing in writing at all. That is a perfectly normal way to start.
Like every web server, the one that hosts this website keeps a routine log of the requests it receives: the time, the page asked for, and the IP address the request came from. That log does not record anything you type into the form.
Either way, the enquiry travels from your device to us. No form-relay service, no marketing platform and no analytics provider sits in between holding a copy, and the agency that built this website holds no copy either.